do NOT log in if Mac is between backups needs to be redone."Ī "true" backup is never online, but I do have one backup online at all times with automatic backup every evening, so that I never lose more than one day of work. Log into your Apple account and sign OUT of ALL browsers each time you check mail. Dont link anything to a phone in fact, and so no synching feeling!! Turn OFF screen time in Preferences (Catalina onwards) as it keeps you logged into iCloud on all machines. Do not link it to a home network (silly!!!) or your phone. There being nothing there to steal you can surf and stuff forever, and even if you get hacked it nothing means and nothing can be lost or ransomed worth anyone taking. Keep nothing of value on it,& when you use it set your browser NOT to save card numbers etc NO to "store data in persistent storage" option in Firefox( Click padlock, click connection secure: click more information and say no to everything on the list before logging in and buying anything, etc). Get yourself an old iMac or Mac mini, Only use it online, & nothing else, making sure you encrypt it first-hide its password.
Some affected users have had some success recovering files using the PhotoRec file recovery tool. WD also said that it believes the devices were compromised through an 'unpatched vulnerability.' Bleeping Computer writes, 'It is believed that a threat actor performed a mass scan of the Internet for vulnerable devices and used this vulnerability to issue the factory-reset command.'Īgain, if you have a My Book Live device, disconnect it immediately and keep an eye on Western Digital's support pages. Western Digital told Bleeping Computer that WD doesn't believe that its servers were compromised. It's currently unclear if malicious actors can access your files or just delete them. It's not unusual for users to have no backups or just a single backup. Although the product hasn't been supported for years, that doesn't mean that users didn't have important, sensitivity data stored on the My Book Live. The device connects to a local network and internet through an ethernet cable, through which users can remotely access the device and its stored files. Image credit: WD forumsĪs WD mentions, the My Book Live hasn't been officially supported since 2015, so it's possible a security flaw has existed for years without being exploited or discovered. Some users are unable to log in and data has been deleted. We are actively investigating and we will provide updates to this thread when they are available.' At this time, we recommend you disconnect your My Book Live from the internet to protect your data on the device. We understand that our customers' data is very important.
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The My Book Live device received its final firmware update in 2015. In some cases, this compromise has led to a factory reset that appears to erase all data on the device. 'Western Digital has determined that some My Book Live devices are being compromised by malicious software. In a statement to customers, Western Digital states that a malicious actor is behind the issue. Some users have been able to dig into an activity log for their My Book Live and found evidence of an initiated factory restore and shutdown. Screenshot from a Western Digital forum thread User dalogan72 writes, 'All data gone, what kind of security is this?'
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Previously the 2T volume was almost full, but now it shows full capacity.' Many other users are reporting the same issue. One user, sunpeak, wrote, 'I have just found that somehow all the data on it is gone today, while the directories seems there but empty.
WD has advised customers to unplug My Book external hard drives from the web until further notice, as customers are reporting that their data has been completely deleted.Īrs Technica reports that WD's support forum shows that numerous users have lost their data with no obvious hope for recovery. If you use a Western Digital My Book Live, you want to disconnect it from the internet immediately.
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